Procurement Of Call Center Services And Crm System Tender Notice
Description
Procurement includes fully managed IPCC and CRM call center services including complete setup operation and management of customer communication systems. Bidding shall be conducted through single stage two envelope procedure via EPADS requiring submission of technical and financial proposals. Bid security equal to 2 percent of estimated cost must be submitted in acceptable form before deadline. Technical bids will be opened first and financial bids of qualified bidders will be opened later. Bid validity is 180 days and procuring agency reserves right to reject any or all bids under PPRA rules. Pro Tip Ensure proper submission of both technical and financial proposals along with bid security to avoid disqualification
Organization Contact
Tags
technology
Keywords Used for Search
call center crm systemClosing Date: 07 May 2026
Similar Tenders
Call Center Services and CRM System Procurement
Procurement of fully managed IPCC and CRM call center services on lot wise rate basis including deployment management and operational support of communication s...
Lahore
Punjab
Thursday 07 May 2026
IPL-3816
Provision of Call Center Managed Services Facility and Human Agents
Procurement for managed call center services including facility setup and provision of 300 human agents under framework contract through single stage two envelo...
Lahore
Punjab
Monday 11 May 2026
Supply of IT Equipment (Servers) & Data Center Connectivity
Procurement of IT equipment including servers for data center and primary connectivity between data center and disaster recovery site by LESCO. National competi...
Lahore
Punjab
Monday 27 Apr 2026
Not specified
Construction of Plant Room and Energy Center Works
Procure civil and MEP works for plant room and VFD room energy center through single stage single envelope procedure using EPADS ensuring infrastructure develop...
Lahore
Punjab
Wednesday 06 May 2026
PRO/17/2026
Digital Telemedicine Ecosystem Establishment Services
Turnkey procurement for establishment integration deployment and operations of telemedicine ecosystem including web and mobile platforms kiosks call center serv...
Islamabad
Islamabad
Monday 04 May 2026
F.30-1/2025-IDSRS-NIH
Repair and Maintenance of Police Station Building
Repair and maintenance work of police station Moro including civil works maintenance and improvement activities with estimated cost of 7.517 million PKR and com...
Naushehro Feroze
Sindh
Monday 04 May 2026
INF/KRY/1507/2026